Return Policy

The SafaLab Return Policy

 
Please call us during our normal business hours for return authorization prior to returning any merchandise. Merchandise must be returned in sellable condition in order to receive credit. Some items, such as perishable goods, may not be returned.  Any return restrictions will be disclosed in the product descriptions of those products on the their respective product pages..
 
Full credit will be issued for postage paid unopened merchandise returned within 30 days of your receipt of shipment.
 

Damaged Shipments:
 
We make every effort to safely secure and ship all packages, but we understand that sometimes merchandise can be damaged during the shipping process.
 
Merchandise damaged during shipping should be reported to us within 24 hours of receipt.
 
We will contact the shipping company for visual inspection of the merchandise and box. We will then issue you credit for the amount of any confirmed damaged merchandise.