Cart

Frequently Asked Questions

Purchase Questions

For the past 25 years, Dr. Bradford S, Weeks, M.D. served his patients using nutritional supplements and what SAFALAB offers you is the same unsurpassed quality which he offered his patients. His reputation was built on using safe, effective and cost-effective supplements of the highest quality. Only products which passed muster for his patients are offered to you today.

We accept all major credit cards including Visa, MasterCard, American Express and Discover. Alternatively, you may also pay with PayPal if you prefer.

If your order has not been processed and shipped, you may cancel it for a full refund. Please call us right away at (360) 341-2303 if you need to cancel your order. Orders that have been processed and shipped may be eligible for “Return & Refund Policy” (see below).

You should receive an “Order Confirmation” email as well as a “Completed Order” email so you can track your order. Also, you can check the Track Order page at any time to see the status of your order.

Dr. Weeks is committed to offering tomorrow’s medicine today so he is constantly learning which innovations are available and worth offering. Typically you will learn of cutting-edge health options at SAFALAB long before your doctor or your grandmother hears about it!

Shipping & Returns

You may return an unopened product that does not require refrigeration within 10 days of purchase. There will be a $2 re-stocking fee.

Your purchase(s) will be ready for pickup the same day if placed before 4pm PST during normal business hours (M-F 10am-5pm). If you placed an order on a weekend, then your purchase will be ready for pickup on Monday. Upon order and processing, we will still send an email to confirm that your products are ready to be picked up.

SAFALAB sends orders out by UPS Ground unless otherwise selected during checkout. Other methods include UPS 3 Day Select, 2nd Day Air and Next Day delivery. Shipping is calculated during checkout and uses a live, real-time communication with UPS so you can see how much it will cost for your preferred service of shipping.

All orders placed before 11:30 am on normal business days will be packaged and shipped the same day. Orders after 11:30 am will be packaged and shipped the following business day.

The best way to reach us during normal business hours is by telephone, (360) 341-2303, and email: info@safalab.com